How can we help?

Get answers to common questions or reach out to our team. We're here to make your Camera New Vision experience as smooth as possible.

Contact us

If you have any questions or issues please contact us, we'll do our best to answer as fast as possible.

User Manuals

User Manual

Complete guide for users needing help — getting started, making calls, settings, and more.

Volunteer Manual

Complete guide for volunteers — availability, answering calls, navigation, snapshots, and more.

Common support topics

App Support

Having trouble with the Camera New Vision app? From installation to call quality, our team can help you troubleshoot any issue.

Camera Glasses

Questions about your camera glasses? Get assistance with setup, connection, and everyday use.

Volunteering

Need help with the volunteer app or your volunteer account? We're happy to walk you through any questions.

Account & Privacy

Questions about your account, data, or privacy settings? Reach out and we'll assist you right away.